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72 articles for site owners and reviewers. Can't find it? A real human answers tickets Mon–Fri, 9am–5pm PT.
Heat Points & rewards · 8 articles
- How does reviewer pay work?Every approved Site Burn pays you by the site owner's rating of how useful it was: 5★ $2.00, 4★ $1.50, 3★ $1.00, 2★ $0.50, 1★ $0. Pay goes out monthly by PayPal once you reach $10.
- How do Heat Points and rewards work?On top of pay, every approved burn earns Heat Points, a reputation score that unlocks levels, badges, priority access to new burns and free burn credits for your own site. Heat Points itself has no cash value.
- What are the reviewer levels and perks?There are six levels: Spark (0), Ember (100), Flame (300), Blaze (750), Inferno (1,500), Wildfire (3,000). Each unlocks more: free burn credits from Ember, priority access from Flame, the Elite label at Blaze, 1:1 credits at Inferno.
- How do I earn free burns of my own site?Reach Ember, and approved burns start earning burn credits you can spend on your own site: 1 per 3 at Ember, 1 per 2 at Flame and Blaze, 1 per 1 at Inferno and Wildfire. Credits never expire and are only ever spent on burns.
- What badges can I earn?There are seventeen badges, each earned once: first burn, 10/25/50/100/250/500 approved burns, five 5★ in a row, Sharp Eye, Night Owl, Mobile Specialist, Niche Expert, Speed Demon, Marathon, Founding Reviewer, Founding Wildfire, and Insider for following BurnTest everywhere.
- What is Insider and how do I get it?Follow BurnTest on Facebook, Instagram and YouTube and confirm it on your Heat Points page. Insider gives you a one-time Heat Points bonus, the Insider badge, and priority access to new burns in their first 30 minutes, the same window Flame+ reviewers get. It runs on the honor system and can be taken back.
- Who can see me on the leaderboard?The leaderboard shows only your display name, level and Heat Points gained, and site owners never see it. It ranks the top 20 by Heat Points gained this week, this month and all time. You pick the name (default: first name + last initial) and can opt out entirely.
- How does rating ads work?Ad ratings are quick tasks for Ad Burns: four 1–10 scores and one written reaction, +1 Heat Pts each, up to 10 a day. Find them under Ad ratings in the reviewer area.
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For site owners · Getting started
What exactly is a burn?
A Site Burn is one real stranger screen-recording themselves trying to use your website, saying out loud what they think as they go. You get the video, a full transcript, and an AI-generated Fire Score report. Most burns run 5–12 minutes.
For site owners · Getting started
Do new accounts really get a free burn?
Yes. Create an account, paste a URL, and your first Site Burn is on us. No credit card. Like what you see? Buy a pack. Don't? You've lost nothing but ten minutes.
For site owners · Getting started
What do I get with every Site Burn?
You get a screen + voice recording, a timestamped transcript, the reviewer's written notes and would-buy score, a free instant AI read of the page, and a Fire Score with ranked findings from the recording.
For site owners · Briefs & targeting
How do I write a brief reviewers can act on?
Describe the person, give them one job, tell them what you're worried about, and ask one question at the end. Five sentences is the sweet spot.
For site owners · Reviewing Site Burns
Should I approve or reject a burn?
Approve a burn that followed your brief, even if the feedback stings; reject one that's silent, short, off-site or ignores your brief, and we replace it free. When you approve, your rating of how useful it was sets the reviewer's pay and Heat Points; a rejected burn isn't paid and costs them Heat Points.
For site owners · Scores & reports
What is the AI Fire Score?
A 0–100 score, generated by AI per burn and per site, across clarity, trust, navigation, offer strength, and conversion readiness. It's a compass, not a verdict — the recordings are where the real answers live.
For site owners · Billing & credits
How much does it cost?
5 burns for $50, 10 for $80, 20 for $100. All one-time payments, no subscription. An AI-only Fire Score with no human reviewers is $5. Your first Site Burn is free.
For site owners · Billing & credits
What's your refund policy?
Bad burn? Replaced free. Unused credits? Refunded within 14 days, no questions. Used credits are non-refundable because a real person already did the work. The $5 AI Fire Score is refunded automatically if the audit fails.
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