For site owners · Account & privacy
Downloading a copy of your data
Account → Your data → Download my data gives you one JSON file with everything we hold: profile, burns, credits, Heat, badges, tickets, referrals and event counts.
- 1Open Account (clients: /dashboard/account · reviewers: /review/profile).
- 2Click Download my data. The file (
burntest-data-<date>.json) is built on the spot and downloads straight away.
What's in it
- profile: name, email, role, sign-up and last-login dates, marketing choice.
- reviewer_profile and badges, if you review.
- burns you ordered: URL, brief, status, scores, transcript, AI findings, notes, and links to the recordings. burns_reviewed: the ones you recorded for others (status, rating, your notes).
- ad_burns, ad_ratings, insight_reports, fire_scores.
- credits: current balance and every ledger line. purchases: pack, amount, date.
- heat_events: every Heat change with its reason.
- support_tickets with their messages. referrals you sent and, if someone referred you, that link.
- events_summary: a count of each kind of event we logged for your account (page views, burn created, checkout started…), not the raw rows.
- consent: your current cookie choice. account_actions: exports, deactivations and reactivations on the account.
It's plain JSON, readable in any text editor. Recording links inside the file work while the account exists.
Need it in another form, or a copy for an account you can't sign into? Email privacy@burntest.io from the address on the account.
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