For site owners · Getting started
How long does a Site Burn take?
The AI read lands in about a minute. The human recording depends on when a matching reviewer claims your burn, which depends on who's active and how tight your targeting is. You get an email at the claim and again at the upload. Transcription and the Fire Score take a few minutes after that.
The stages
- Instant AI read — about a minute after you submit. It reads the page like a cold visitor would, while you wait for a human.
- Claimed — a reviewer who matches your brief picks the burn from their queue. When that happens depends on how many matching reviewers are active. Targeted burns (a specific age, income, region, or business owners only) have fewer reviewers to draw from. You get an email the moment it's claimed.
- Recorded and uploaded — the reviewer records screen and voice, writes notes and uploads. You get an email when the recording lands.
- Transcript and Fire Score — a few minutes after upload. The burn page shows "Transcribing…" while this runs, and refreshes itself.
If it seems stuck
Still waiting for a reviewer? You have three options:
- Loosen the targeting from the burn page (Who can take this burn).
- Review a couple of sites yourself from Earn free burns. Once you reach Flame, your own burns jump the queue.
- Contact support and we'll nudge the queue.
Video is there but no transcript after 30 minutes? The AI step retries on its own. If it's still blank after that, use Report a problem on the burn page and we'll re-run it by hand.
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