For site owners · Reviewing Site Burns
What if a burn isn't helpful or is low quality?
Reject it and we replace it free, no questions asked. You approve or reject every burn, and the reviewer of a rejected one isn't paid and loses Heat Points. Reviewers who fall below our quality bar go into a 7-day cooldown where burns earn nothing.
What counts as low quality
- Long silences (the reviewer isn't talking)
- Under two minutes
- Most of the time spent somewhere other than your site
- Not attempting the task in your brief
- Pre-recorded, or obviously read from a script
What to do
- 1Reject it from the burn page with a short reason.
- 2A free replacement burn is created and goes to a different reviewer.
The rejected reviewer loses Heat Points. For silent, short or off-site burns, they also go into a 7-day cooldown.
What doesn't count
Honest feedback you disagree with. If the reviewer followed the brief and told you what they thought, approve it. Then rate it on how attentive and specific they were.
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