For site owners · Briefs & targeting
How many burns do I need to see results?
One burn will usually surface your single biggest problem. Three to five is where patterns show up and the AI synthesis kicks in. Ten is where you can be confident a finding isn't one person's quirk. That's why the 10 pack is our most popular.
One burn
Enough to find the thing that's obviously broken: a confusing hero, a hidden price, a checkout step that scares people. Your free burn is for this.
Three to five
Patterns start to separate from personality. Three approved burns of the same URL unlocks the Insight Report, which groups recurring friction and ranks fixes.
Ten
Enough to trust a finding and to compare segments (say, five mobile and five desktop, or two age bands). The 10 pack is the most common first purchase for this reason.
Re-testing
Burns never expire, so a good rhythm is: burn, fix, burn again on the same URL a week later and compare the Fire Scores.
Was this helpful?
Still have a question about this? Contact support and we'll answer within one business day.