Question 1

What is BurnTest.io?

Accepted Answer

BurnTest.io is a real user testing platform. Real everyday people record their screen AND speak out loud as they browse your website — you watch and listen to exactly what they think. It reveals why visitors leave without buying, in 48 hours.

Question 2

How is BurnTest different from Hotjar or Google Analytics?

Accepted Answer

Analytics tools show you numbers — bounce rates, click maps, session recordings. BurnTest shows you the WHY behind those numbers. You hear real people say 'I can't find the checkout button' or 'I don't understand what this product does.' That qualitative voice feedback is what analytics can never give you.

Question 3

How much does BurnTest cost?

Accepted Answer

BurnTest has two plans: Spark at $19/month (3 human reviews + 5 AI reviews) and Inferno at $49/month (15 human reviews + 30 AI reviews). No contracts, cancel anytime.

Question 4

How long does it take to get website reviews?

Accepted Answer

Most reviews are delivered within 24-72 hours depending on how many you ordered and reviewer availability.

Question 5

Does BurnTest work for Shopify stores?

Accepted Answer

Yes. BurnTest is used by Shopify store owners, SaaS companies, and any business with a website. Submit your store URL and get real shoppers to review your product pages, checkout flow, and homepage.

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